Roaming without worries – what you need to know before going on holiday!

Planning a trip to Europe? Find out how you can use roaming services safely and how to avoid involuntary roaming – a phenomenon that frequently occurs in border areas, at sea or on board aircraft ✈️🚢.
In this videographic you will learn:
🔹 What involuntary roaming is and how it occurs;
🔹 What “Roam Like at Home” entails, valid from 1 January 2026 in the EU for citizens of the Republic of Moldova;
🔹 What measures you can take to prevent unwanted costs;
🔹 What to do if you receive a suspicious bill from your operator.

📞 For questions or complaints related to telecommunications services:
Single Call Centre for Consumers – 022 51 51 51
📝 Online petitions: https://edemocratie.gov.md/petitie
_ _ _ _ _ _ _
💡 Video produced within the National Consumer Information Campaign, which is taking place under the project “Strengthening the Consumer Protection Framework in the Republic of Moldova”, implemented by Expert-Grup in partnership with the Institute for European Policies and Reforms, with the support of the European Union and the Soros Foundation Moldova.