Repair, replacement, price reduction or refund: what to choose and when in the case of non-conforming products/services

This material was produced within the “National Consumer Information Campaign: Consumer Rights Are My Rights!”, carried out with the financial support of the European Union and the Soros Foundation-Moldova. Its content is the sole responsibility of the project “Strengthening the Consumer Protection Framework in the Republic of Moldova”, implemented by the Independent Think Tank “Expert-Grup”, as consortium leader, in partnership with the Institute for European Policies and Reforms, funded by the European Union and the Soros Foundation Moldova.