To what extent can you defend your rights when you have bought goods or services from a person operating illegally as an entrepreneur
Automatically translated summary. The full text is available in Romanian.
Moldova has a comprehensive consumer protection framework, but buying from people who run business activity illegally sharply reduces the chances of enforcing consumer rights. A note by the Independent Think Tank “Expert-Grup” explains who such unauthorised sellers are, the risks involved and how to avoid them.
The note defines persons operating illegally as those not registered as economic agents, lacking required documents such as a licence, registration certificate, operating authorisation or trade notification, ignoring fiscal rules such as issuing a fiscal receipt, or providing services in regulated fields without the right to do so.
It gives examples: illegal street trading by vendors who issue no receipt and cannot later be identified; online sales via Facebook, Instagram, Telegram, TikTok or 999.md without legal registration, including goods sold without documents or warranty; and services such as repairs, transport or investment advice provided without permits. The National Commission for Financial Markets has warned about one such unregistered company. The note was produced under the National Consumer Information Campaign “Consumer rights are my rights!”, with EU and Soros Foundation Moldova funding.
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