Expert-Grup

Contracts Negotiated Away from Business Premises

Protecția consumatoruluiTuesday, 18 November 20252498 views

Automatically translated summary. The full text is available in Romanian.

A consumer-protection note by the Independent Think Tank “Expert-Grup” explains what contracts negotiated away from business premises are under the Civil Code of the Republic of Moldova, how they differ from other contracts, and why consumers approached unexpectedly by sellers face greater risks.

Under Article 1013 of the Civil Code, such a contract arises when it is concluded through simultaneous physical interaction outside the trader’s premises, when an offer received there is accepted shortly afterwards, when the consumer is approached directly and individually outside the premises, or during a trip organised to promote and sell goods or services.

The note identifies four defining features: direct face-to-face interaction, an unusual location for commerce, a direct and unexpected approach, and an element of surprise that creates a risk of manipulation. If a consumer takes time to study the offer and later buys at the trader’s premises, the contract does not fall into this category. The note was produced under the national campaign “Consumer rights are my rights!”, with European Union and Soros Foundation Moldova support.