Worry-free roaming – what you need to know before going on holiday!
Video materialspublished:Friday, 7 November 20251 views
Planning a trip to Europe? Find out how to use roaming services safely and how to avoid involuntary roaming – a phenomenon that frequently occurs in border areas, at sea or on board aircraft. In this video infographic you will learn: what involuntary roaming is and how it occurs, what “Roam Like at Home”, valid from 1 January 2026 in the EU for citizens of the Republic of Moldova, entails, what measures you can take to prevent unwanted costs, and what to do if you receive a suspicious bill from your operator. For questions or complaints related to telecommunications services: 022 51 51 51 (Single Call Centre for Consumers)
Video produced within the National Consumer Information Campaign, which is being carried out under the project “Strengthening the consumer protection framework in the Republic of Moldova”, implemented by Expert-Grup in partnership with the Institute for European Policies and Reforms, with the support of the European Union and the Soros Foundation Moldova.